Terms of Service

Effective Date: Sep, 16 2026

Welcome to Aizal. These Terms of Service govern your access to and use of the Aizal website, online store, products, and related services. By accessing, browsing, or placing an order through our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

1. Acceptance of Terms

By using the Aizal website, you agree that:

  • You are at least 18 years old, or you are using the website under the supervision of a parent or legal guardian.

  • You will comply with all applicable laws and regulations.

  • You accept and agree to these Terms of Service and any applicable policies referenced herein.

2. Our Services

Aizal is an online fashion, beauty, fragrance, and lifestyle store offering clothing, fashion apparel, skincare, fragrances, beauty essentials, and related products.

We reserve the right to modify, update, suspend, or discontinue any product, service, collection, or website feature at any time without prior notice.

3. Account Responsibility

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Providing accurate and up-to-date account information.

  • Keeping your account secure.

  • All activities conducted through your account.

If you believe your account has been accessed without authorization, please contact us immediately.

4. Orders and Order Acceptance

All orders placed through Aizal are subject to product availability and our acceptance of the order.

We reserve the right to:

  • Refuse or cancel an order.

  • Limit quantities of products purchased.

  • Cancel orders that appear fraudulent, suspicious, or unauthorized.

  • Correct pricing, product description, availability, or other website errors.

  • Cancel an order if a product becomes unavailable.

If an order is cancelled after payment has been received, an applicable refund will be processed in accordance with our refund procedures.

5. Pricing and Payments

All product prices are displayed in Pakistani Rupees (PKR) unless otherwise stated.

Prices, discounts, promotions, and product availability may change without prior notice.

Depending on availability, customers may pay using supported online payment methods or Cash on Delivery (COD).

Orders may be processed only after successful payment confirmation or, where applicable, successful order verification.

6. Shipping and Delivery

Shipping and delivery are subject to our applicable Shipping Policy.

Delivery timeframes provided on our website are estimates and are not guaranteed. Delays may occur because of courier operations, weather conditions, public holidays, logistical issues, incorrect customer information, or circumstances beyond our reasonable control.

7. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Customers are encouraged to review the Return & Refund Policy before placing an order to understand eligibility requirements, return timeframes, refund procedures, and applicable conditions.

8. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, photographs, pricing, and other information displayed on our website are accurate.

However:

  • Product colors may appear slightly different depending on your device or screen settings.

  • Product packaging and presentation may change without prior notice.

  • Minor variations may occur between product images and the actual product.

  • Product availability may change without notice.

Such variations do not necessarily constitute a product defect.

9. Intellectual Property

All content displayed on the Aizal website—including but not limited to logos, trademarks, brand names, photographs, product images, graphics, videos, text, product descriptions, website design, and other visual or written materials—is owned by or licensed to Aizal and is protected by applicable intellectual property laws.

You may not copy, reproduce, republish, distribute, modify, sell, transmit, or commercially use any Aizal content without our prior written permission.

10. Prohibited Use

You agree not to use our website or services to:

  • Violate any applicable law or regulation.

  • Attempt unauthorized access to our website, servers, systems, or databases.

  • Upload or transmit malicious software, viruses, or harmful code.

  • Interfere with the security, operation, or functionality of the website.

  • Provide false, fraudulent, or misleading information.

  • Engage in fraudulent purchasing activities.

  • Infringe upon the rights or intellectual property of Aizal or any third party.

  • Use the website for any unlawful or unauthorized purpose.

Aizal reserves the right to suspend or permanently terminate access to the website where these Terms are violated.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Aizal shall not be responsible for indirect, incidental, special, consequential, or similar damages arising from or related to your use of our website, products, services, or inability to access our website.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

12. Disclaimer

The information available on the Aizal website is provided for general informational and commercial purposes.

While we make reasonable efforts to keep our website information accurate and current, we do not guarantee that all content, descriptions, pricing, availability, or other information will always be complete, accurate, or up to date.

13. Privacy Policy

Your use of the Aizal website is also subject to our Privacy Policy.

Our Privacy Policy explains how we may collect, use, store, and protect information provided through your interactions with our website and services.

14. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, payment providers, social media services, or other external resources.

Aizal does not control and is not responsible for the content, availability, privacy practices, security, or terms of third-party websites or services.

Your use of third-party websites or services is subject to their respective terms and policies.

15. Changes to These Terms

Aizal reserves the right to update, modify, or replace these Terms of Service at any time.

Changes will become effective when the updated Terms are published on this page. The Effective Date shown at the beginning of this page indicates when the Terms were most recently updated.

We encourage customers to review this page periodically for any changes.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the Islamic Republic of Pakistan.

Any dispute arising in connection with these Terms, our website, products, or services shall be subject to the applicable jurisdiction of the courts of Pakistan.

17. Contact Aizal

If you have questions, concerns, or require clarification regarding these Terms of Service, please contact our Customer Support Team.

Aizal
Email: Aizalcollections.pk@gmail.com

We are committed to providing a secure and reliable online shopping experience, quality products, transparent policies, and responsive customer support.