Privacy Policy

Welcome to Aizal. Your privacy matters to us. This Privacy Policy explains how Aizal may collect, use, store, protect, and disclose your personal information when you visit Aizalcollections.pk@gmail.com place an order, create an account, subscribe to our communications, or otherwise interact with our website and services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue using our website.

Information We Collect

We may collect information that you voluntarily provide to us as well as certain information collected automatically when you use our website.

Personal Information

Depending on how you interact with Aizal, we may collect:

• Full Name

• Email Address

• Phone Number

• Billing Address

• Shipping Address

• Order Details and Order History

• Customer Support Communications

• Product Reviews and Feedback

• Payment-related information required to process your order

Payment information is processed through authorized third-party payment providers. Aizal does not intentionally store complete debit card, credit card, or banking credentials.

Automatically Collected Information

When you browse our website, certain technical and usage information may be collected automatically, including:

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Website Activity

• Time Spent on Our Website

• Referral Source

• General interaction and browsing information

This information helps us understand how visitors use our website and improve its performance and functionality.

Cookies and Similar Technologies

Aizal may use cookies, pixels, tags, and similar technologies to improve your browsing and shopping experience.

These technologies may help us:

• Keep your shopping cart active

• Remember your preferences

• Improve website functionality and performance

• Understand website traffic and visitor behavior

• Personalize your shopping experience

• Measure marketing and advertising performance

• Improve our products and services

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features of our website.

How We Use Your Information

We may use the information we collect to:

• Process, confirm, and deliver your orders

• Verify and process payments

• Provide customer support

• Send order confirmations and shipping updates

• Manage your customer account

• Respond to questions and inquiries

• Improve our website, products, and services

• Personalize your shopping experience

• Detect and prevent fraud, abuse, and unauthorized activity

• Analyze website performance and customer interactions

• Send promotional communications where permitted

• Comply with applicable legal and regulatory requirements

• Resolve disputes and enforce our policies

How We Share Your Information

Aizal does not sell your personal information.

We may share relevant information with trusted service providers when necessary to operate our business, process orders, provide services, or comply with legal requirements.

These service providers may include:

• Payment Processors and Payment Gateways

• Shipping and Courier Companies

• Website and E-commerce Service Providers

• Hosting and Technical Service Providers

• Analytics Services such as Google Analytics

• Email and Marketing Service Providers

• Advertising and Measurement Platforms

• Government Authorities or Law Enforcement where legally required

We aim to share only the information reasonably necessary for the relevant service or purpose.

Payment Security

Payments made through Aizal are processed using available third-party payment providers and applicable security measures.

Aizal does not intentionally store complete debit card, credit card, or banking information on its own systems. Payment providers may process payment information according to their own privacy policies and security practices.

While we take reasonable steps to protect information, no online transmission or electronic storage system can be guaranteed to be completely secure.

Marketing Communications

If you provide consent where required, Aizal may contact you with:

• New Product Announcements

• Product Updates

• Special Discounts

• Promotional Offers

• Seasonal Campaigns

• Newsletter Communications

You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication.

Please note that even if you opt out of marketing communications, we may still send essential transactional messages, such as order confirmations, shipping updates, or important service-related notifications.

Third-Party Services

Aizal may use third-party services and technologies to operate, analyze, secure, and improve our website.

These may include:

• Google Analytics

• Meta Pixel and related advertising technologies

• Payment Gateways

• Shipping and Courier Services

• Email Marketing Platforms

• Website and E-commerce Service Providers

Third-party providers may collect or process information according to their own privacy policies and terms. We recommend reviewing the privacy policies of any third-party services you interact with.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, preventing fraud, resolving disputes, and complying with applicable legal or regulatory obligations.

When information is no longer required, it may be securely deleted, anonymized, or otherwise handled in accordance with applicable requirements.

Data Security

Aizal takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of internet transmission, electronic storage, or online security can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under this age.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps to address the situation.

Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of personal information where legally applicable

• Restrict or object to certain processing activities

• Withdraw consent where processing is based on consent

• Request a copy of your personal information

• Request data portability where applicable

To exercise an applicable privacy right, please contact us using the details provided below. We may need to verify your request before processing it.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

Aizal is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policy of any external website before providing personal information.

Changes to This Privacy Policy

Aizal may update or modify this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date. We encourage you to review this page periodically to stay informed about how we handle your information.

Contact Aizal

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

Aizal Collections
Email: Aizalcollections.pk@gmail.com

We are committed to handling your personal information responsibly and providing a secure, transparent, and trustworthy shopping experience.